Care Home in Stoke-on-Trent

ABOUT US

We are committed to delivering high-quality person-centred care that prioritises the dignity, independence and happiness of our residents.

From the moment a new resident arrives at Hilton House Care Home, we spend time getting to know them and creating their comprehensive personalised care plan. This dynamic system provides a comprehensive record of a resident’s likes, dislikes, background, needs, interests and hobbies.

Our digital care planning system provides up to date information to everyone involved in an individual’s care to ensure appropriate and responsive person-centred care and support at all times.

From delivering impeccable care, organising daily activities and preparing delicious meals; we are focused on providing personalised support in a cosy, home-from-home environment where independence and dignity take precedence.

OUR VALUES

Respect

Responsive

Accountability

Empowerment

Transparency

CARE SERVICES

RESIDENTIAL CARE

Residential care, sometimes referred to as assisted living or simply personal care, is a unique experience we offer to residents over the age of 65. Residential care supports our residents in aspects of everyday life such as cooking, scheduling medication, bathing, dressing and general mobility. Our welcoming residential care home in Stoke-on-Trent can be your perfect new home from home.

NURSING CARE

If you are need of more complex forms of care; then you might require our excellent nursing service. Nursing care is a particularly popular form of care with residents who have suffered a mobility affecting injury. A clear advantage the Hilton House have over many of the care homes in Staffordshire is the fact that our nursing service is available 24 hours a day from a fully qualified and friendly nurse.

DEMENTIA CARE

Dementia affects everyone differently and because of this; we understand that everyone who suffers with dementia requires a unique and tailored care plan. At Hilton House, we have a team of specialist who can cater to any of our clients needs. We want all of our clients to feel cared for and comfortable when they stay with us; this is one of the reasons we are one of the highest regarded dementia care homes in Stoke-on-Trent.

DAY CARE

At Lovett Care, we off a caring, friendly and welcoming day care services at most of our homes. We take great pride in the fact that we allow our day care visitors to mingle with our other friendly guests and enjoy the beautiful surroundings. Whilst partaking in one of our day care services; guests can enjoy a spot of lunch and participate in a variety of activities in a friendly and supportive atmosphere.

RESPITE CARE

At Hilton House, we also offer a detailed and diverse respite care plan for adults aged 65 and over. The respite care plan is perfect for someone who needs convalescence following an accident, illness, or family emergency. Even the most dedicated carers require a break every now and then, when this moment arises; our team are more than happy to care for your loved ones while you rest and recharge in our homely tranquil environment.

More

CONTACT US

Family, Friends & Team Members: 01782 634922

New Enquiries: 01782 634922

EMAIL: [email protected]

DINING & ACTIVITIES

DINING

Mealtimes at the Hilton House is a fantastic opportunity to establish new long term friendships as well as reconnect with old friends. Of course, we also have the food. We have an expansive range of expert chefs who can cater delicious and nutritional meals to meet our clients needs and their unique particular taste buds. It might go with our saying but all of our meal plans are constructed with the health of our residents in mind.

ACTIVITIES

Day to day activities at the Hilton House are varied and all encompassing. Our dedicated activities team organise a unique program designed to engage and entertain all of our residents. From social activities to more physical ones, there is something to cater to everyone's interests. Not only do our activities keep our residents healthy and engaged, we take into consideration their overall enjoyment of the experience.

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FACILITIES

Our welcoming home features 47 comfortable single bedrooms and four double bedrooms. Accompanying this is our beautifully appointed communal spaces including a hair salon, dining room, activities lounge, quiet lounges, gardens and a relaxing bar area.

The purpose-built, modern care centre is home to a vibrant and inclusive community of residents supported around the clock by our caring and professional team.

Our luxury care home in Stoke-on-Trent offers unbeatable amenities and an overall welcoming atmosphere to all who come through their doors.

Hilton House
CQC Overall rating

Requires Improvement

8 June 2022

See the report